Last Friday, entrepreneurs, marketers, and business leaders gathered at NetVerk, a stylish bar and restaurant in Oval Damansara, Kuala Lumpur, for an exclusive Biz Sharing & Networking: Boost Your Customer Engagement & Conversion with AI & Automation event organized by Stridec Malaysia. This event brought together industry experts and innovators to explore how ArtificiaI Intelligence (AI) and automation can enhance customer engagement and boost conversion rates. Attendees were treated to a range of insightful talks, engaging networking sessions, and actionable takeaways aimed at helping businesses stay competitive in the rapidly evolving digital landscape.
A Dynamic Audience of Business Leaders and Innovators
The event was designed for entrepreneurs, marketers, and decision-makers looking to understand the transformative power of AI and automation in business. With a focus on practical knowledge and real-world applications, the event attracted individuals who are eager to elevate their customer engagement strategies and drive measurable growth. Whether you’re a small business owner, a marketing professional, or part of a larger enterprise, the event provided an excellent platform to exchange ideas, learn from industry leaders, and network with like-minded professionals.
Session Topics: Cutting-Edge Insights on AI, Marketing, and Growth
The event featured a series of thought-provoking talks, each offering unique insights into the intersection of technology, customer engagement, and business growth.
1. AI Trends and How They Impact Your Marketing – Guest Speaker: Jean Ng
Kicking off the afternoon was Jean Ng, a recognized voice in the AI and LinkedIn community, who shared her expertise on the latest AI trends and their impact on marketing. She discussed how businesses can harness AI-driven solutions to personalize customer experiences, streamline marketing campaigns, and predict consumer behavior. Attendees learned how AI can optimize everything from content creation to customer segmentation, making it an essential tool for marketers looking to stay ahead of the curve.
2. Navigating Growth Capital – Victoria Ng, Partnerships Manager at Choco Up
Next, Victoria Ng from Choco Up delved into the world of growth capital and how businesses can navigate financing options to fuel expansion. She highlighted key strategies for securing funding, the importance of investor relations, and how automation tools can help manage finances and streamline business operations. Her session was especially valuable for startups and mid-sized businesses looking to scale up efficiently.
3. How to Manage Customer Retention with Loyalty Rewards – Vince Han, Senior Consultant at Eber
As customer retention becomes increasingly important in today’s competitive market, Vince Han of Eber shared actionable insights on leveraging loyalty rewards programs to drive customer loyalty and lifetime value. He explored how AI-powered loyalty systems can offer personalized rewards that resonate with individual customers, improving retention rates and increasing the likelihood of repeat business.
4. Marketing Ecosystem and Best Practices for Consumer Brands – Mary Pereira, Performance Marketer at Stridec
The final session, led by Mary Pereira from Stridec, provided an in-depth look at the marketing ecosystem and best practices for consumer brands. Mary discussed how brands can integrate AI tools into their marketing strategies to streamline workflows, optimize advertising efforts, and measure performance effectively. The session was packed with actionable tips on creating data-driven campaigns that can drive higher conversions and better customer engagement.
Networking and Collaboration: Building Valuable Connections
Following the sessions, attendees had the opportunity to network over light refreshments. The event fostered a collaborative atmosphere where participants could exchange ideas, share challenges, and discuss potential partnerships. Many attendees found this networking segment particularly valuable, as it allowed them to connect with experts and peers in the industry, creating opportunities for future collaboration and business growth.
Wrapping Up
The Biz Sharing & Networking event was a resounding success, offering attendees valuable insights into how AI and automation can transform their marketing strategies, improve customer engagement, and ultimately boost conversions. With a packed agenda, expert speakers, and a vibrant networking environment, the event proved to be an essential resource for businesses seeking to harness the latest technological advancements.
If you missed this event, be sure to stay tuned for future opportunities to connect with industry leaders and discover innovative strategies for business growth.
Don’t forget to use the following hashtags to stay connected and join the conversation:
#AIandAutomation #CustomerEngagement #MarketingTrends #BizNetworking2024 #Stridec #Eber #ChocoUp #AIinMarketing #BusinessGrowth #KualaLumpurEvents




